Sedgwick is Hiring !
Service Center Associate Work From Home
Regular - Full Time
SHIFT: Varies, weekends required.
IF YOU CARE, THERE'S A PLACE FOR YOU HERE
For a career path that is both challenging and rewarding, join Sedgwick's talented team of 21,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets -- their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.
PRIMARY PURPOSE: To expedite the Customer Service claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer with the correct contact person to resolve problems and/or questions.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Education & Licensing
High school diploma or GED required.
One (1) year of clerical or customer service experience or equivalent combination of education and experience preferred.
Skills & Knowledge
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
One of my favorite resources to get information on starting my own business is the Entrepreneur website and magazine. I subscribed to the online content but if you sign up for their newsletter you still get a lot of free tips as well. I thought that I would share this list of the "12 Steps to Start a Business" written by Matthew McCreary on Entrepreneur.com. It is very detailed and offers links to other resources. I also love the fact that you can print it out and use it as a check off list as you complete each task toward starting your business. Some of the topics include: evaluating yourself to see what type of business you should start, how to come up with business ideas, the legal structuring and financing of a business and much more. .. Read More